Full Form of BPO and Abbreviation
What Is The Full Form Of BPO? BPO stands for Business Process Outsourcing. It’s a contract of a business to an outside provider of services or business processes. It’s a cost saving measure that allows companies to outsource non-core tasks. This might include manufacturing or back office functions like accounting data entry and human resources. It also has front end services like client support and technical support. BPO solutions can be broken up in back office outsourcing and front office outsourcing.
There are 3 types of BPO options that are given below:
Onshore outsourcing: It’s also known as domestic outsourcing. It refers to getting BPO providers from someone inside the exact same country.
Outsourcing: It refers to getting BPO providers from someone from the neighboring nations.
Offshore outsourcing: It refers to getting BPO services from an organization in another country with the neighboring nations.
Difference between BPO and call center.
BPO is an organization that is responsible for performing a process of another business organization. It’s used to save the cost or gain productivity. And on the other hand. The Calls center is part of the client’s business. It involves handling phone calls. It’s used to resolve customer complaints and requests on telephone calls. A significant and massive cost reduction is the main and the most crucial reason for. It decreases the cost of the tasks a company needs. Some advantages of business outsourcing are the business can concentrate on its core business overhead expenditures are reduced availability of outside experience efficient and cost decreasing increase in revenue, etc.